Create an order
James Carse avatar
Written by James Carse
Updated over a week ago

When a customer is looking to purchase a gift voucher, there are a few important bits of information to capture. It’s nice and straightforward to create a new order for a customer, using the steps below.

1 - Login to Giftpro
Login to the Giftpro admin area.

Once you’re logged in, click ‘Create Order’ in the menu. (Giftpro may ask you to select a property before you proceed)

2 - Add vouchers

Add the voucher(s) your customer would like to purchase to the basket by clicking ‘Add’. You can also use the quantity box to quickly add multiple vouchers to the order.

3 - Proceed to checkout

Once you’ve added all the necessary vouchers to your basket, click ‘Proceed’ in the top bar to go to the checkout page.

4 - Add a personal message

Here, you can personalise the voucher by adding a message. Now it’s a case of filling in the boxes to complete the order. Firstly, enter yours and the customer’s name, then select a delivery method.

5 - Complete order

Choose how you’re going to take the payment and once you’ve entered all the necessary information, click ‘Complete Order’.

6 - Summary

You’re now viewing the order summary screen, which shows the details of the order you’ve just created. To view and print the voucher(s), click on the ‘View Vouchers’ button in the top bar.

Need more help?

Talk to our support team via live chat or call us on 02381 290555  (Mon - Thur: 9am - 5.30pm, Fri: 9am - 4.30pm).

You can also contact us using support@giftpro.co.uk

For more guides and advice go back to the help center 

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