The Wolseley Hospitality Group see a dramatic increase in sales thanks to their new and improved customer journey
Since establishing their business in the early 1980’s, The Wolseley Hospitality Group has become a household name in the high-end cuisine scene across London. Becoming significant players in the hospitality industry, they required a voucher system for their committed customer base that was fast, advanced and simple to use.
By providing an option for their customers to purchase and manage gift vouchers, they’ve been able to improve customer relationships and provide more ways for people to access their famous hospitality and dining experience.
The Wolseley Hospitality Group has since seen increased sales as a result of a more positive customer journey.
Giftpro is the best voucher system I have worked with. The system has dramatically improved our customer journey and experience which has, in turn, increased sales.
The team are a pleasure to work with, are quick in response times and have helped us to solves anomalies caused by the pandemic with speed.
They are forward-thinking e-commerce solution who understand hospitality and are open to connecting and working with other systems such as our CRM which is the ultimate tech goal for any marketer.
It has been a pleasure working with the team at The Wolseley Hospitality Group to help launch a bespoke, multi-property gift voucher store that accommodates their key locations, alongside a standalone store for each venue to perfectly compliment the unique nature of each restaurant. We work closely with their team to match each location’s brand aesthetic, from colours and fonts to design language and photography – the range of The Wolseley Hospitality Group stores makes them a favourite here at Giftpro.