See why smart hospitality professionals use GiftPro

We did a lot of research into find a gifting platform that would incorporate smoothly onto our website and have a great customer journey. We were really happy to find GiftPro: the process of getting it live was seamless, and we received support every step of the way. Since using the platform, we have seen an enormous uplift in gift voucher sales, so we are really pleased with the return on investment.

I approached GiftPro following a recommendation and they have certainly not disappointed. They have helped us every single step of the way to get our online voucher operation up and running, providing the perfect solution that is easy to use from both an operational, sales and accounting perspective. They are on-the-ball, proactive and absolutely nothing is too much trouble. Their customer service from the outset has been incredible and they continue to give exceptional service whenever we get in touch.

Hide partnered with GiftPro immediately after opening on my personal recommendation as I had worked with them in a previous role. The system is set up in way that makes the user experience very simple from start to finish both for my team and for the guest.

Having worked with them over a three year period, I have been impressed with how GiftPro have used feedback from their clients to make improvements to the system. Besides providing an excellent product at a very reasonable rate, Will and his team are always extremely efficient and friendly to deal with, which makes working with them even better. I cannot recommend GiftPro enough.

Our decision to work with GiftPro came from a desire to simplify our gift card processes for our customers. We found monitoring our own sales, assessing validation and organising postage from each restaurant to be a large clerical task. GiftPro streamlines the whole process with a one stop shop taking all the hassle away from the operation. We are very pleased with both an increase in sales and a positive customer feedback after only a very short time.

I can’t recommend GiftPro highly enough. We looked at several providers to help us expand our voucher service, and GiftPro clinched it for us because not only are they extremely friendly, knowledgeable and super quick to respond to any queries, but they are also really adept at product development - constantly looking at how to improve the functionality and performance of their online stores so they are as easy to use as possible (both for the customer, and for us). The transition to using GiftPro went remarkably smoothly, and since partnering with them we’re delighted to have seen a significant increase in voucher sales. Most notably, our Christmas voucher sales more than doubled year-on-year which was a fantastic result for us.

GiftPro are a delight to work with. They’re smart, switched on and nothing is too much trouble. Entering the gift voucher world could have been a challenge but GiftPro have provided us with the expertise and experience to assist in streamlining and managing the process and fulfilment.

Their understanding of restaurant operations has been key in creating a process which has been – and continues to be - smooth and incredibly effective. We are all very impressed with the results and highly recommend them.

Here at Riddle & Finns we cannot recommend GiftPro enough. Our customers have given great feedback on the slick interface and ease of use. We have seen voucher sales increase exponentially and our office team no longer has to spend hours each week organising gift vouchers! Service from the GiftPro team has always been efficient and friendly - they are a delight to work with.

We have nothing but praise for GiftPro, both the product and team. Since using the system we are able to provide a much easier and professional service for our customers. Not only are we seeing an increase in voucher sales, but we have saved time & money in staff members creating internal vouchers. It’s so quick and easy to use, both in terms as an admin and an end user. I highly recommend GiftPro!

We have nothing but praise for GiftPro here at Corus and Laura Ashley Hotels. Since launching late 2017, we have generated more revenue than expected, the vouchers are packaged beautifully and the support team are really proactive and helpful. We enjoy promoting the vouchers on social media and on our websites, with lots of great feedback from our hotel staff and guests alike.

Since switching to GiftPro we have seen a big increase in gift voucher revenue across our group, which is a fantastic achievement. GiftPro’s customer service is excellent; they always respond to enquiries in a polite and timely manner and are always on hand to answer any technical queries. The fulfilment service reduces a huge amount of administration for us, and ensures our customers’ orders are always received on time.

Feedback from our hotel teams has been very positive since we made the switch and I find the system easy to use, from creating vouchers to downloading reports, I have quick access to all of the information I need.

I look forward to seeing the next phase of exciting updates from GiftPro.

The service we have received from GiftPro has been absolutely exemplary. The system itself and the financial reporting behind it is user friendly, for both our customers and for our staff. As a family hotel, we have been looking after our guests for over 35 years and we certainly hope that the care and attention we give them matches that we have received from the GiftPro team. They are timely, efficient and extremely supportive. Most importantly, our sales have increased sharply since introducing GiftPro and they continue to grow. Thank you!

We were really impressed at the speed in which we were able to set up with GiftPro and have continued to be impressed by the volume of business the system has produced. Our sales more than doubled in the first three months, compared to the same period a year before and we are continuing to see this growth. We have a wide variety of products and experiences and GiftPro has allowed us to showcase these in a very well organised manner. We have enjoyed an excellent level of customer service and I would recommend GiftPro without any hesitation.

Thank you team GiftPro!

We've been very impressed with GiftPro since we started using the system for our restaurant gift vouchers. I trialled a few systems before we discovered GiftPro and after a very successful first 3 months I'm convinced we made a very good choice of partner for our vouchers. Our customers have found the system very quick and easy to use, which has translated into an 84% increase in year on year sales and much greater % of online orders (which we love, because of the reduced admin). A month in we added a range of new vouchers, this was quick and easy to do in-house, with very little involvement needed from the GiftPro techies. Our staff have found the system really intuitive and easy to use; the total training required was a 30 minute conference call! The GiftPro support has been outstanding, with any queries or tweak requests dealt with efficiently by their technically savvy team. The contract and pricing structure is clear and fair, with very little upfront investment needed and no long tie-ins.

I think the main point of difference with GiftPro is that they stick to doing 'one trick' well, rather than try to create fully integrated gift vouchers, loyalty cards, EPOS, CRM etc. systems like most of their competitors (and not doing any particularly well). I think this is important as that focus has enabled them to really understand the challenge and develop the best system I've seen in the market. I have already recommended GiftPro to two business I know (a small inn chain and a large country house hotel) and I wouldn't hesitate to recommend GiftPro to any business small or large, particularly in the hospitality sector.

The Connaught have been using GiftPro since November 2014 and it has been going brilliantly well ever since – we have seen a huge increase in the number of voucher sales on our site – the store itself is easy for customers to use and for the staff to manage – I couldn’t recommend it highly enough!

The team at GiftPro are professional, courteous, easy to get on with and always on hand should you need them for anything at all – we have never been disappointed.

The team at GiftPro have been an absolute pleasure to work with. Not only is the customer interface well designed & easy to use but the system setup & maintenance is truly effortless. We have been terribly impressed with the increase in voucher sales across the group since going live and look forward to continued growth.

GiftPro has been a huge asset to us at Koh Thai Tapas, helping us to boost sales outside of our restaurants - most significantly in the run up to the festive period. We believe this is because of the accessibility of finding GiftPro vouchers through our website and the usability through to purchase. We receive regular sales updates and great customer service. Thank you GiftPro!

We coincided the launch of our GiftPro stores with our new website, and were really impressed at how quickly they were up, running and selling! The stores accurately reflect the branding of our main site and look great. Since they've been live, we have seen a huge increase in sales compared to our previous system. GiftPro handle all of the printing and sending of our online orders, which frees our team up to focus on other day to day duties.

The GiftPro administration system is very user friendly - I can easily create and edit vouchers, download reports and see which hotels the vouchers are being redeemed in. When I’ve needed support, I’ve found the whole team enjoyable to deal with, very professional and fast.

I highly recommend GiftPro to any business looking to increase their gift voucher revenue.

Working with GiftPro has really simplified the sales and redemption processes involved with our gift vouchers. Our online store is easy to use for our customers purchasing their vouchers online and very user friendly from the administration side too. The fulfilment service is incredibly reliable, with all orders being dispatched on time or ahead of schedule to our customers. To top it off, we have already seen an increase in sales.

The help and support we receive from the GiftPro team is friendly, fast and efficient, whether it’s over the phone, via email or live chat, so it's a big thank you from my team.

Two months in and GiftPro is working really well for us. We sell vouchers at the club via Reception, and it is great to have the ability to sell vouchers online too. I was surprised at the level of additional revenue so quickly after launch and look forward to seeing it’s impact over time.

A simple, easy to use system that looks great and earns your company money – why wouldn’t you want to add Giftpro to your website? Highly recommended.

We chose to get setup with GiftPro in December 2014, to take advantage of the Christmas rush. The setup process was very straightforward, and we were really impressed that our online store was up and running within 48 hours. We worked with the GiftPro design team to produce some new voucher packaging, which is absolutely perfect - it really makes the gift vouchers feel special and our guests are always very complimentary.

In terms of results, GiftPro has added a new revenue stream to our business, now that we can sell gift vouchers online 24 hours a day. We’ve been so impressed with how efficiently the orders are dealt with - it gives me great peace of mind knowing the GiftPro team are on top of the entire printing and posting process.

Put simply, we haven’t looked back since day 1, the support we receive is exemplary - the GiftPro team are all really helpful, our reception team like talking to them and they’ve always been on hand whenever we need them. I would recommend GiftPro without any hesitation whatsoever.

Prior to working with GiftPro, we only sold gift vouchers offline, when our customers requested them. GiftPro were recommended to me, and after our first conversation, I was immediately impressed with the company’s desire to help me grow this part of my business. Now, over a year on, gift vouchers represent a very significant revenue stream and we are delighted with the continued growth. Whenever we’ve required assistance, the team are always very friendly, and quick to respond. The back-end admin area is also very slick, and easy to use.

It is clear this is a team of people who really know their stuff, and are genuinely interested in helping me increase my sales. Without a doubt, I would recommend GiftPro to any business.