Giftpro are quick to respond to both us and customers and work with all teams across the group to deliver the best possible customer experience.
Lotti Bruce Head of Marketing
Case studies
Our clients include some of the most innovative and aspirational brands in hospitality. See what they have to say about working with Giftpro.
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We feel confident in the level of service, training and smooth transaction service that Giftpro provide. We look forward to working together for years to come.
Richard Chiswell Director/General Manager
Giftpro is the best voucher system I have worked with. The system has dramatically improved our customer journey and experience which has in turn increased sales.
Hannah Berry Director of Marketing & Communications
We would 100% recommend using Giftpro to other hospitality businesses and their team have been incredibly supportive every step of the way.
Addyson Pope Marketing Director
Year after year our sales performance is stronger, when comparing 2019 to 2021 we have seen a 28% increase in gift voucher revenue.
Amelia Soro Head of Marketing
The system is so easy to use and we’re very impressed with the results we have received. We highly recommend using Giftpro.
Michelle Bishop Marketing Executive
The service we have received from Giftpro has been absolutely exemplary. The system is user friendly, for both our customers and staff. The team are efficient and extremely supportive. Most importantly, our sales have increased sharply since introducing Giftpro and they continue to grow. Thank you!
Maggy Whymant
Managing Director
Since switching from our previous platform 6 months ago, we’ve more than doubled our conversion rate to 18.3%
Jessica Lishman Digital & Brand Manager
Even through the ups and downs of 2020, our voucher sales have increased by 26%.
Amanda Whiteside Administration Manager
We've been so impressed having seen a 100% increase in gifting sales as a result of switching to Giftpro.
Sarah May Groves Head of Sales
A smart platform that has fired up our vouchers from the start. Incredibly efficient and ready to help at any minute, we are ecstatic to work with Giftpro.
Ada Donnaloia General Manager
We would thoroughly recommend using Giftpro as a gift voucher management system, it has been invaluable to our businesses.
Scott Smith Chef Patron and Co-owner
The team at Giftpro have been fantastic to work with, friendly, efficient and I would highly recommend them.
Suzanna Clague Brand, Marketing & Communications Manager
The team at Giftpro have been an absolute pleasure to work with. Not only is the customer interface well designed & easy to use but the system setup & maintenance is truly effortless. We have been terribly impressed with the increase in voucher sales across the group since going live.
Kate Nanev
Group Revenue Manager
Giftpro is an innovative and forward-thinking company with an expert understanding of e-commerce and the needs of the hospitality industry.
Gemma Gilbert Director of Marketing
Moving to Giftpro has been an absolute game-changer for Inception Group's gift vouchers and at-home cocktails kits.
Alex Wilder Head of Design & Branding
We've seen a significant increase in our store conversion rate over the first 12 months - I wouldn't hesitate to recommend switching over.
Alexandra Geary Marketing manager
We are very pleased with both an increase in sales and a positive customer feedback after only a very short time.
Adam Jones Owner
Giftpro has enabled us to add a new revenue stream to our business, offering a seamless experience for our guests as well as for our operations team.
Jaz Cottam Marketing Manager
In the first six months we have seen an above-average conversion rate of 12.7% and the average order value increase by 35%.
Anna Fenten Head of Brand & Marketing
Working with Giftpro has been a breeze and I would highly recommend it to anyone! Doing so has increased our business significantly.
Monica Mahl Reservations Manager
We switched to Giftpro 6 months ago and since then we've seen a huge 57% increase in sales compared to last year.
Stephanie Metson Marketing Manager
Giftpro are a delight to work with. They’re smart, switched on and nothing is too much trouble.
Alex Pickard Marketing & PR Manager (UK)
We switched to Giftpro from our previous provider and the results have been fantastic. Our sales are up by over 75% on last year.
Mike Lashmar Group Financial Director
Working with the Giftpro team has been so easy and the results we’ve seen in our first 5 months are fantastic!
Sacha Hale Director of Sales & Marketing
Besides providing an excellent product at a very reasonable rate, the whole team are always extremely efficient.
Georgi Davenport Reservations Manager
Since switching, we’ve been so impressed with the service and product Giftpro provide. We have seen our voucher sales increase and have had positive feedback from our customers.
Claire Hughes Business Development Manager
Working with Giftpro is a joy. They look and feel like an in-house gifting site and deliver seamlessly a third party service with super customer service.
David Moore Owner
