Case studies

Our clients include some of the most innovative and aspirational brands in hospitality. See what they have to say about working with Giftpro.

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The Limewood Hotel exterior surrounded by large trees and blue skies

Giftpro are quick to respond to both us and customers and work with all teams across the group to deliver the best possible customer experience.

Lotti Bruce Head of Marketing

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We've been so impressed having seen a 100% increase in gifting sales as a result of switching to Giftpro.

Sarah May Groves Head of Sales

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A smart platform that has fired up our vouchers from the start. Incredibly efficient and ready to help at any minute, we are ecstatic to work with Giftpro.

Ada Donnaloia General Manager

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We would thoroughly recommend using Giftpro as a gift voucher management system, it has been invaluable to our businesses.

Scott Smith Chef Patron and Co-owner

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Moving to Giftpro has been an absolute game-changer for Inception Group's gift vouchers and at-home cocktails kits.

Alex Wilder Head of Design & Branding

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We've seen a significant increase in our store conversion rate over the first 12 months - I wouldn't hesitate to recommend switching over.

Alexandra Geary Marketing manager

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The service we have received from Giftpro has been absolutely exemplary. The system is user friendly, for both our customers and staff. The team are efficient and extremely supportive. Most importantly, our sales have increased sharply since introducing Giftpro and they continue to grow. Thank you!
Maggy Whymant- Managing Director at Tickton Grange's headshot on giftpro's turquoise background

Maggy Whymant

Managing Director

We are very pleased with both an increase in sales and a positive customer feedback after only a very short time.

Adam Jones Owner

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Artist Residence - London - Exterior

Giftpro has enabled us to add a new revenue stream to our business, offering a seamless experience for our guests as well as for our operations team.

Jaz Cottam Marketing Manager

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Dish of Searcys food next to a menu

In the first six months we have seen an above-average conversion rate of 12.7% and the average order value increase by 35%.

Anna Fenten Head of Brand & Marketing

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Jason Atherton plating up an exquisite fine dining experience

Working with Giftpro has been a breeze and I would highly recommend it to anyone! Doing so has increased our business significantly.

Monica Mahl Reservations Manager

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We switched to Giftpro 6 months ago and since then we've seen a huge 57% increase in sales compared to last year.

Stephanie Metson Marketing Manager

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Hakkasan's vibrant brand image

Giftpro are a delight to work with. They’re smart, switched on and nothing is too much trouble.

Alex Pickard Marketing & PR Manager (UK)

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The team at Giftpro have been an absolute pleasure to work with. Not only is the customer interface well designed & easy to use but the system setup & maintenance is truly effortless. We have been terribly impressed with the increase in voucher sales across the group since going live.
Kate Nanev - Group Revenue Manager at Hilbrooke Hotels

Kate Nanev

Group Revenue Manager

Hilton / Ageas Bowl exterior on a sunny day

We switched to Giftpro from our previous provider and the results have been fantastic. Our sales are up by over 75% on last year.

Mike Lashmar Group Financial Director

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Shot a dawn, the exterior of Heckfield place

Working with the Giftpro team has been so easy and the results we’ve seen in our first 5 months are fantastic!

Sacha Hale Director of Sales & Marketing

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Hide restaurant, Reservations Manager, Georgi Davneport

Besides providing an excellent product at a very reasonable rate, the whole team are always extremely efficient.

Georgi Davenport Reservations Manager

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Claire Hughes - Business Development Manager - The Halston Hotel

Since switching, we’ve been so impressed with the service and product Giftpro provide. We have seen our voucher sales increase and have had positive feedback from our customers.

Claire Hughes Business Development Manager

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Working with Giftpro is a joy. They look and feel like an in-house gifting site and deliver seamlessly a third party service with super customer service.

David Moore Owner

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Yorebridge House wintery exterior - blue skies and freshly fallen snow

Giftpro is without a doubt the most professional service for online gift voucher sales. I would recommend Giftpro to any business as it has provided a vital source of revenue for us.

Sophie Egglestone General Manager

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I approached Giftpro following a recommendation and they have certainly not disappointed, providing the perfect solution that is easy to use from both an operational, sales and accounting perspective. Their customer service from the outset has been incredible and they continue to give exceptional service whenever we get in touch.
Kelly Hobbs - Group Marketing Manager at Red Mist Leisure

Kelly Hobbs

Group Marketing Manager

Six Restaurant panoramic interior

Our customers have found the system very quick and easy to use, which has translated into an 84% increase in year on year sales.

Peter Hunt Managing Director

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London city scape at dawn from the Oblix restaurant

We started working with Giftpro in late 2017 and have since rolled the gift voucher system out across more of our brands.

James French Purchasing Manager

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A view on Old Harry Rocks from FJB's Sandbank hotel

Since our stores have been live, we have seen a huge increase in sales compared to our previous system. Giftpro handle all of the printing and sending of our online orders.

Dan Taylor Marketing Manager

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Barrafina Drury Lane restaurant interior

We have been using Giftpro since early 2018 and are extremely happy with the service that they provide.

Harriet Matley Communications Manager

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We have seen a huge increase in the number of voucher sales on our site since we started using Giftpro in November 2014.

Simon Hartwell Marketing Manager

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A beautiful golf course dawn photograph at Exeter Golf and Country Club

I was surprised at the level of additional revenue so quickly after launch and look forward to seeing it’s impact over time. Highly recommended.

Jenni Ashford Marketing Manager

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