Case studies

Our clients include some of the most innovative and aspirational brands in hospitality. See what they have to say about working with Giftpro.

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Dish of Searcys food next to a menu

In the first six months we have seen an above-average conversion rate of 12.7% and the average order value increase by 35%.

Anna Fenten

Head of Brand & Marketing

The Limewood Hotel exterior surrounded by large trees and blue skies

Giftpro are quick to respond to both us and customers and work with all teams across the group to deliver the best possible customer experience.

Lotti Eagles

Head of Marketing

Jason Atherton plating up an exquisite fine dining experience

Working with Giftpro has been a breeze and I would highly recommend it to anyone! Doing so has increased our business significantly.

Monica Mahl

Reservations Manager

Richmond harbour hotels bar interior

Since switching to Giftpro we have seen a 52% increase in gift voucher revenue across our group.

Emma Benney

Marketing Director

We are very pleased with both an increase in sales and a positive customer feedback after only a very short time.

Adam Jones

Owner

We switched to GiftPro 6 months ago and since then we've seen a huge 57% increase in sales compared to last year.

Stephanie Metson

Marketing Manager

The service we have received from Giftpro has been absolutely exemplary. The system is user friendly, for both our customers and staff. The team are efficient and extremely supportive. Most importantly, our sales have increased sharply since introducing Giftpro and they continue to grow. Thank you!
Maggy Whymant- Managing Director at Tickton Grange's headshot on giftpro's turquoise background

Maggy Whymant

Managing Director

Shot a dawn, the exterior of Heckfield place

Working with the Giftpro team has been so easy and the results we’ve seen in our first 5 months are fantastic!

Sacha Hale

Director of Sales & Marketing

Hakkasan's vibrant brand image

Giftpro are a delight to work with. They’re smart, switched on and nothing is too much trouble.

Alex Pickard

Marketing & PR Manager (UK)

Hilton / Ageas Bowl exterior on a sunny day

We switched to Giftpro from our previous provider and the results have been fantastic. Our sales are up by over 75% on last year.

Mike Lashmar

Group Financial Director

Hide restaurant, Reservations Manager, Georgi Davneport

Besides providing an excellent product at a very reasonable rate, the whole team are always extremely efficient.

Georgi Davenport

Reservations Manager

I approached Giftpro following a recommendation and they have certainly not disappointed, providing the perfect solution that is easy to use from both an operational, sales and accounting perspective. Their customer service from the outset has been incredible and they continue to give exceptional service whenever we get in touch.
Kelly Hobbs - Group Marketing Manager at Red Mist Leisure

Kelly Hobbs

Group Marketing Manager

Burley Manor Hotel exterior photograph with deer in foreground, part of The New Forest Hotel Group

Our online store is easy to use for our customers and very user-friendly from the administration side too. We have already seen a big increase in sales.

Emily Di Maiolo

Revenue Manager

Six Restaurant panoramic interior

Our customers have found the system very quick and easy to use, which has translated into an 84% increase in year on year sales.

Peter Hunt

Managing Director

London city scape at dawn from the Oblix restaurant

We started working with Giftpro in late 2017 and have since rolled the gift voucher system out across more of our brands.

James French

Purchasing Manager

A view on Old Harry Rocks from FJB's Sandbank hotel

Since our stores have been live, we have seen a huge increase in sales compared to our previous system. Giftpro handle all of the printing and sending of our online orders.

Dan Taylor

Marketing Manager

The Coniston Hotel Spa exterior photograph across a lake

Our year on year sales more than doubled in the first three months of going live, and we are continuing to see this growth.

Gill Venning

Head of Sales and Marketing

Barrafina Drury Lane restaurant interior

We have been using Giftpro since early 2018 and are extremely happy with the service that they provide.

Harriet Mately

Communications Manager

Jonathan Davis - General Manager at Riddle and Finns - Black and white headshot

We cannot recommend Giftpro enough. We have seen voucher sales increase exponentially and our office team no longer spend hours organising gift vouchers!

Jonathan Davis

General Manager

We have seen a huge increase in the number of voucher sales on our site since we started using Giftpro in November 2014.

Simon Hartwell

Marketing Manager

The team at Giftpro have been an absolute pleasure to work with. Not only is the customer interface well designed & easy to use but the system setup & maintenance is truly effortless. We have been terribly impressed with the increase in voucher sales across the group since going live.
Kate Nanev - Group Revenue Manager at Hilbrooke Hotels

Kate Nanev

Group Revenue Manager

A beautiful golf course dawn photograph at Exeter Golf and Country Club

I was surprised at the level of additional revenue so quickly after launch and look forward to seeing it’s impact over time. Highly recommended.

Jenni Ashford

Marketing Manager

We’ve seen a huge increase in our voucher sales since working with Giftpro. Both our customers and employees have found the system very quick and easy to use.

Anni Vidgren

Sales & Marketing Manager

The White Horse master suite with breakfast laid on bed

We setup with Giftpro in December 2014 and haven’t looked back since. The support is exemplary, I would recommend Giftpro without any hesitation.

Sophie Sexton

Marketing Manager

Koh Thai restaurant & bar interior

Giftpro has been a huge asset to us at Koh Thai Tapas, helping us to boost sales outside of our restaurants.

Jade Evans

Marketing Manager