See why smart hospitality professionals use GiftPro

“I'd recommend GiftPro without any hesitation whatsoever”

Featured clients

We started working with GiftPro in late 2017 and have since rolled the gift voucher system out across more of our brands. I would highly recommend them. The system is really straightforward to use and the team are a great bunch of friendly, efficient, helpful people with a no fuss attitude.

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Portrait of James French from Oblix

James French

Purchasing Manager

Oblix

We were really happy to find GiftPro: The process of launching our online store was seamless, and we received support every step of the way. Since using the platform, we have seen an enormous uplift in gift voucher sales, so we are really pleased with the return on investment.

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Hayley Donigan portrait from OXO

Hayley Donigan

Marketing Executive

OXO

We did a lot of research into find a gifting platform that would incorporate smoothly onto our website and have a great customer journey. We were really happy to find GiftPro: the process of getting it live was seamless, and we received support every step of the way. Since using the platform, we have seen an enormous uplift in gift voucher sales, so we are really pleased with the return on investment.

I approached GiftPro following a recommendation and they have certainly not disappointed, providing the perfect solution that is easy to use from both an operational, sales and accounting perspective. Their customer service from the outset has been incredible and they continue to give exceptional service whenever we get in touch.

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Kelly headshot from Red Mist Leisure

Kelly Hobbs

Group Marketing Manager

Red Mist Leisure

I approached GiftPro following a recommendation and they have certainly not disappointed. They have helped us every single step of the way to get our online voucher operation up and running, providing the perfect solution that is easy to use from both an operational, sales and accounting perspective. They are on-the-ball, proactive and absolutely nothing is too much trouble. Their customer service from the outset has been incredible and they continue to give exceptional service whenever we get in touch.

Having worked with GiftPro over a three year period, I have been impressed with how they have used feedback from their clients to make improvements to the system. Besides providing an excellent product at a very reasonable rate, the whole team are always extremely efficient and friendly to deal with. I cannot recommend GiftPro enough.

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Georgi portrait in black and white from Hide restaurant

Georgi Davenport

Reservations Manager

Hide

Hide partnered with GiftPro immediately after opening on my personal recommendation as I had worked with them in a previous role. The system is set up in way that makes the user experience very simple from start to finish both for my team and for the guest.

Having worked with them over a three year period, I have been impressed with how GiftPro have used feedback from their clients to make improvements to the system. Besides providing an excellent product at a very reasonable rate, Will and his team are always extremely efficient and friendly to deal with, which makes working with them even better. I cannot recommend GiftPro enough.

Our decision to work with GiftPro came from a desire to simplify our gift card processes for our customers. GiftPro streamlines the whole process with a one stop shop taking all the hassle away from the operation. We are very pleased with both an increase in sales and a positive customer feedback after only a very short time.

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Adam Tattu Portrait

Adam Jones

Managing Director

Tattu

Our decision to work with GiftPro came from a desire to simplify our gift card processes for our customers. We found monitoring our own sales, assessing validation and organising postage from each restaurant to be a large clerical task. GiftPro streamlines the whole process with a one stop shop taking all the hassle away from the operation. We are very pleased with both an increase in sales and a positive customer feedback after only a very short time.

I can’t recommend GiftPro highly enough. They are constantly looking at how to improve the functionality of their online stores so they are as easy to use as possible. The transition went remarkably smoothly, and since switching, our Christmas voucher sales more than doubled year-on-year.

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Jason Atherton team member portrait

Suzie Wilkinson

Marketing and Communications Manager

Jason Atherton

I can’t recommend GiftPro highly enough. We looked at several providers to help us expand our voucher service, and GiftPro clinched it for us because not only are they extremely friendly, knowledgeable and super quick to respond to any queries, but they are also really adept at product development - constantly looking at how to improve the functionality and performance of their online stores so they are as easy to use as possible (both for the customer, and for us). The transition to using GiftPro went remarkably smoothly, and since partnering with them we’re delighted to have seen a significant increase in voucher sales. Most notably, our Christmas voucher sales more than doubled year-on-year which was a fantastic result for us.

GiftPro are a delight to work with. They’re smart, switched on and nothing is too much trouble. GiftPro have helped us create a process which is smooth and incredibly effective. We are all very impressed with the results and highly recommend them.

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Hakkasan team member portrait

Alix Pickard

Marketing & PR Manager (UK)

Hakkasan Group

GiftPro are a delight to work with. They’re smart, switched on and nothing is too much trouble. Entering the gift voucher world could have been a challenge but GiftPro have provided us with the expertise and experience to assist in streamlining and managing the process and fulfilment.

Their understanding of restaurant operations has been key in creating a process which has been – and continues to be - smooth and incredibly effective. We are all very impressed with the results and highly recommend them.

Here at Riddle & Finns we cannot recommend GiftPro enough. We have seen voucher sales increase exponentially and our office team no longer has to spend hours each week organising gift vouchers! Service from the GiftPro team has always been efficient and friendly - they are a delight to work with.

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Jonathan Davis staff at Ridland Finns

Jonathan Davis

General Manager

Riddle & Finns

Here at Riddle & Finns we cannot recommend GiftPro enough. Our customers have given great feedback on the slick interface and ease of use. We have seen voucher sales increase exponentially and our office team no longer has to spend hours each week organising gift vouchers! Service from the GiftPro team has always been efficient and friendly - they are a delight to work with.

We have nothing but praise for GiftPro. Not only are we seeing an increase in voucher sales, but we have saved time & money in staff members creating internal vouchers. I highly recommend GiftPro!

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Helen Shepherd Portrait from Ringwood Hall

Helen Shepherd

Sales and Marketing Manager

Ringwood Hall

We have nothing but praise for GiftPro, both the product and team. Since using the system we are able to provide a much easier and professional service for our customers. Not only are we seeing an increase in voucher sales, but we have saved time & money in staff members creating internal vouchers. It’s so quick and easy to use, both in terms as an admin and an end user. I highly recommend GiftPro!

We have nothing but praise for GiftPro here at Corus and Laura Ashley Hotels. Since launching late 2017, we have generated more revenue than expected, the vouchers are packaged beautifully and the support team are really proactive and helpful.

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Portrait of staff from Laura Ashley hotels

Rebecca Fewings

Senior Marketing Executive

Laura Ashley Hotels

We have nothing but praise for GiftPro here at Corus and Laura Ashley Hotels. Since launching late 2017, we have generated more revenue than expected, the vouchers are packaged beautifully and the support team are really proactive and helpful. We enjoy promoting the vouchers on social media and on our websites, with lots of great feedback from our hotel staff and guests alike.

Working with GiftPro was a no-brainer. They’ve simplified the processes involved with our gift vouchers and provided us with a slick, hassle-free operation. The boost to voucher sales has been significant – especially in the run up to Christmas. They’re also a great bunch of people!

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Giggling squid staff member portrait

Camilla Katté

Marketing Director

Giggling Squid

Since switching to GiftPro we have seen a big increase in gift voucher revenue across our group. GiftPro’s customer service is excellent; they always respond to enquiries in a polite and timely manner and feedback from our hotel teams has been very positive since we made the switch.

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Rebecca portrait from Harbour Hotels

Rebecca Garson

Digital Marketing Manager

Harbour Hotels & Spas

Since switching to GiftPro we have seen a big increase in gift voucher revenue across our group, which is a fantastic achievement. GiftPro’s customer service is excellent; they always respond to enquiries in a polite and timely manner and are always on hand to answer any technical queries. The fulfilment service reduces a huge amount of administration for us, and ensures our customers’ orders are always received on time.

Feedback from our hotel teams has been very positive since we made the switch and I find the system easy to use, from creating vouchers to downloading reports, I have quick access to all of the information I need.

I look forward to seeing the next phase of exciting updates from GiftPro.

We switched to GiftPro from our previous provider and the results have been fantastic ever since. Our sales are up by over 75% on last year and our teams find the system much easier to use. We would recommend GiftPro to any hotel group looking to grow their gift voucher sales.

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Staff member portrait from Eforea Spa

Mike Lashmar

Group Finance Director

Eforea Spa

The service we have received from GiftPro has been absolutely exemplary. The system is user friendly, for both our customers and staff. The team are efficient and extremely supportive. Most importantly, our sales have increased sharply since introducing GiftPro and they continue to grow. Thank you!

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Maggie Portrait in black and white from Tickton Grange

Maggy Whymant

Managing Director

Tickton Grange

The service we have received from GiftPro has been absolutely exemplary. The system itself and the financial reporting behind it is user friendly, for both our customers and for our staff. As a family hotel, we have been looking after our guests for over 35 years and we certainly hope that the care and attention we give them matches that we have received from the GiftPro team. They are timely, efficient and extremely supportive. Most importantly, our sales have increased sharply since introducing GiftPro and they continue to grow. Thank you!

We’ve seen a huge increase in our voucher sales since working with GiftPro. Both our customers and employees have found the system very quick and easy to use and the team at GiftPro is always happy to help with any enquiries, providing excellent support.

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Team member portrait from Charlottes Group

Anni Vidgren

Sales & Marketing Manager

Charlotte’s Group

Our year on year sales more than doubled in the first three months of going live, and we are continuing to see this growth. We have enjoyed an excellent level of customer service and I would recommend GiftPro without any hesitation.

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Staff member portrait from the Coniston Hotel

Gill Venning

Head of Sales and Marketing

The Coniston Hotel, Country Estate & Spa

We were really impressed at the speed in which we were able to set up with GiftPro and have continued to be impressed by the volume of business the system has produced. Our sales more than doubled in the first three months, compared to the same period a year before and we are continuing to see this growth. We have a wide variety of products and experiences and GiftPro has allowed us to showcase these in a very well organised manner. We have enjoyed an excellent level of customer service and I would recommend GiftPro without any hesitation.

Thank you team GiftPro!

Great system and unbelievable customer service. I could not recommend them more, it was quick to set up and our staff find it really easy to use. The team are extremely helpful, nothing is too much bother. Our voucher sales have increased and are growing month on month.

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Staff Member from Wright Brothers

Alice Henderson

Senior Marketing Manager

Wright Brothers

I trialled a few systems before we discovered GiftPro and after a very successful first 3 months I'm convinced we made a very good choice. Our customers have found the system very quick and easy to use, which has translated into an 84% increase in year on year sales.

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Six Restaurant Owner Portrait

Peter Hunt

Owner

SIX Restaurant

We've been very impressed with GiftPro since we started using the system for our restaurant gift vouchers. I trialled a few systems before we discovered GiftPro and after a very successful first 3 months I'm convinced we made a very good choice of partner for our vouchers. Our customers have found the system very quick and easy to use, which has translated into an 84% increase in year on year sales and much greater % of online orders (which we love, because of the reduced admin). A month in we added a range of new vouchers, this was quick and easy to do in-house, with very little involvement needed from the GiftPro techies. Our staff have found the system really intuitive and easy to use; the total training required was a 30 minute conference call! The GiftPro support has been outstanding, with any queries or tweak requests dealt with efficiently by their technically savvy team. The contract and pricing structure is clear and fair, with very little upfront investment needed and no long tie-ins.

I think the main point of difference with GiftPro is that they stick to doing 'one trick' well, rather than try to create fully integrated gift vouchers, loyalty cards, EPOS, CRM etc. systems like most of their competitors (and not doing any particularly well). I think this is important as that focus has enabled them to really understand the challenge and develop the best system I've seen in the market. I have already recommended GiftPro to two business I know (a small inn chain and a large country house hotel) and I wouldn't hesitate to recommend GiftPro to any business small or large, particularly in the hospitality sector.

We have seen a huge increase in the number of voucher sales on our site since we started using GiftPro in November 2014. The team at GiftPro are professional, courteous, easy to get on with and always on hand should you need them.

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Simon portrait from the Connaught hotel

Simon Hartwell

Marketing Manager

The Connaught Hotel

The Connaught have been using GiftPro since November 2014 and it has been going brilliantly well ever since – we have seen a huge increase in the number of voucher sales on our site – the store itself is easy for customers to use and for the staff to manage – I couldn’t recommend it highly enough!

The team at GiftPro are professional, courteous, easy to get on with and always on hand should you need them for anything at all – we have never been disappointed.

The team at GiftPro have been an absolute pleasure to work with. Not only is the customer interface well designed & easy to use but the system setup & maintenance is truly effortless. We have been terribly impressed with the increase in voucher sales across the group since going live

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Staff Member portrait from Hillbrooke Hotels

Kate Nanev

Group Revenue Manager

Hillbrooke Hotels

The team at GiftPro have been an absolute pleasure to work with. Not only is the customer interface well designed & easy to use but the system setup & maintenance is truly effortless. We have been terribly impressed with the increase in voucher sales across the group since going live and look forward to continued growth.

GiftPro has been a huge asset to us at Koh Thai Tapas, helping us to boost sales outside of our restaurants - most significantly in the run up to the festive period. We receive regular sales updates and great customer service. Thank you GiftPro!

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Portrait of staff member from Koh Thai

Jade Evans

Marketing Manager

Koh Thai

GiftPro has been a huge asset to us at Koh Thai Tapas, helping us to boost sales outside of our restaurants - most significantly in the run up to the festive period. We believe this is because of the accessibility of finding GiftPro vouchers through our website and the usability through to purchase. We receive regular sales updates and great customer service. Thank you GiftPro!

Since moving our gift voucher system to GiftPro we've increased sales by 200%. The support has been excellent throughout and we can't recommend them enough.

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Owner portrait at UK brewery tours

Steven Boase

Co-founder

UK Brewery Tours

Since our stores have been live, we have seen a huge increase in sales compared to our previous system. GiftPro handle all of the printing and sending of our online orders, which frees our team up to focus on other day to day duties.

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Dan portrait from FJB hotels

Dan Taylor

Marketing Manager

FJB Hotels

We coincided the launch of our GiftPro stores with our new website, and were really impressed at how quickly they were up, running and selling! The stores accurately reflect the branding of our main site and look great. Since they've been live, we have seen a huge increase in sales compared to our previous system. GiftPro handle all of the printing and sending of our online orders, which frees our team up to focus on other day to day duties.

The GiftPro administration system is very user friendly - I can easily create and edit vouchers, download reports and see which hotels the vouchers are being redeemed in. When I’ve needed support, I’ve found the whole team enjoyable to deal with, very professional and fast.

I highly recommend GiftPro to any business looking to increase their gift voucher revenue.

Working with GiftPro has really simplified the sales and redemption processes involved with our gift vouchers. Our online store is easy to use for our customers and very user friendly from the administration side too. We have already seen a big increase in sales.

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Emily portrait from New Forest Hotels

Emily Di Maiolo

Revenue Manager

New Forest Hotels

Working with GiftPro has really simplified the sales and redemption processes involved with our gift vouchers. Our online store is easy to use for our customers purchasing their vouchers online and very user friendly from the administration side too. The fulfilment service is incredibly reliable, with all orders being dispatched on time or ahead of schedule to our customers. To top it off, we have already seen an increase in sales.

The help and support we receive from the GiftPro team is friendly, fast and efficient, whether it’s over the phone, via email or live chat, so it's a big thank you from my team.

I was surprised at the level of additional revenue so quickly after launch and look forward to seeing it’s impact over time. A simple, easy to use system that looks great and earns your company money – why wouldn’t you want to add GiftPro to your website? Highly recommended.

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Staff member from Exeter Golf and Country club

Jenni Davies

Marketing Manager

Exeter Golf and Country Club

Two months in and GiftPro is working really well for us. We sell vouchers at the club via Reception, and it is great to have the ability to sell vouchers online too. I was surprised at the level of additional revenue so quickly after launch and look forward to seeing it’s impact over time.

A simple, easy to use system that looks great and earns your company money – why wouldn’t you want to add Giftpro to your website? Highly recommended.

We setup with GiftPro in December 2014 and haven’t looked back since. We’ve added a new revenue stream to our business, now that we can sell vouchers online 24 hours a day. The support is exemplary, I would recommend GiftPro without any hesitation.

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Staff member from The White Horse Hotel and Brasserie

Sophie Sexton

Marketing Manager

The White Horse

We chose to get setup with GiftPro in December 2014, to take advantage of the Christmas rush. The setup process was very straightforward, and we were really impressed that our online store was up and running within 48 hours. We worked with the GiftPro design team to produce some new voucher packaging, which is absolutely perfect - it really makes the gift vouchers feel special and our guests are always very complimentary.

In terms of results, GiftPro has added a new revenue stream to our business, now that we can sell gift vouchers online 24 hours a day. We’ve been so impressed with how efficiently the orders are dealt with - it gives me great peace of mind knowing the GiftPro team are on top of the entire printing and posting process.

Put simply, we haven’t looked back since day 1, the support we receive is exemplary - the GiftPro team are all really helpful, our reception team like talking to them and they’ve always been on hand whenever we need them. I would recommend GiftPro without any hesitation whatsoever.

GiftPro were recommended to me, and after our first conversation, I was immediately impressed with the company’s desire to help me grow this part of my business. Now, over a year on, gift vouchers represent a very significant revenue stream and we are delighted with the continued growth.

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Jerry from Chocolate Boutique hotel

Gerry Wilton

Chief Chocolate Officer

The Chocolate Boutique Hotel

Prior to working with GiftPro, we only sold gift vouchers offline, when our customers requested them. GiftPro were recommended to me, and after our first conversation, I was immediately impressed with the company’s desire to help me grow this part of my business. Now, over a year on, gift vouchers represent a very significant revenue stream and we are delighted with the continued growth. Whenever we’ve required assistance, the team are always very friendly, and quick to respond. The back-end admin area is also very slick, and easy to use.

It is clear this is a team of people who really know their stuff, and are genuinely interested in helping me increase my sales. Without a doubt, I would recommend GiftPro to any business.

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