Case studies

Our clients include some of the most innovative and aspirational brands in hospitality. See what they have to say about working with Giftpro.

Show me:

The Limewood Hotel exterior surrounded by large trees and blue skies

Giftpro are quick to respond to both us and customers and work with all teams across the group to deliver the best possible customer experience.

Lotti Bruce Head of Marketing

Read story

We feel confident in the level of service, training and smooth transaction service that Giftpro provide. We look forward to working together for years to come.

Richard Chiswell Director/General Manager

Read story

Giftpro is the best voucher system I have worked with. The system has dramatically improved our customer journey and experience which has in turn increased sales.

Hannah Berry Director of Marketing & Communications

Read story

We would 100% recommend using Giftpro to other hospitality businesses and their team have been incredibly supportive every step of the way.

Addyson Pope Marketing Director

Read story

Year after year our sales performance is stronger, when comparing 2019 to 2021 we have seen a 28% increase in gift voucher revenue.

Amelia Soro Head of Marketing

Read story

The system is so easy to use and we’re very impressed with the results we have received. We highly recommend using Giftpro.

Michelle Bishop Marketing Executive

Read story

The service we have received from Giftpro has been absolutely exemplary. The system is user friendly, for both our customers and staff. The team are efficient and extremely supportive. Most importantly, our sales have increased sharply since introducing Giftpro and they continue to grow. Thank you!
Maggy Whymant- Managing Director at Tickton Grange's headshot on giftpro's turquoise background

Maggy Whymant

Managing Director

Since switching from our previous platform 6 months ago, we’ve more than doubled our conversion rate to 18.3%

Jessica Lishman Digital & Brand Manager

Read story

Even through the ups and downs of 2020, our voucher sales have increased by 26%.

Amanda Whiteside Administration Manager

Read story

We've been so impressed having seen a 100% increase in gifting sales as a result of switching to Giftpro.

Sarah May Groves Head of Sales

Read story

A smart platform that has fired up our vouchers from the start. Incredibly efficient and ready to help at any minute, we are ecstatic to work with Giftpro.

Ada Donnaloia General Manager

Read story

We would thoroughly recommend using Giftpro as a gift voucher management system, it has been invaluable to our businesses.

Scott Smith Chef Patron and Co-owner

Read story

The team at Giftpro have been fantastic to work with, friendly, efficient and I would highly recommend them.

Suzanna Clague Brand, Marketing & Communications Manager

Read story

The team at Giftpro have been an absolute pleasure to work with. Not only is the customer interface well designed & easy to use but the system setup & maintenance is truly effortless. We have been terribly impressed with the increase in voucher sales across the group since going live.
Kate Nanev - Group Revenue Manager at Hilbrooke Hotels

Kate Nanev

Group Revenue Manager

Giftpro is an innovative and forward-thinking company with an expert understanding of e-commerce and the needs of the hospitality industry.

Gemma Gilbert Director of Marketing

Read story

Moving to Giftpro has been an absolute game-changer for Inception Group's gift vouchers and at-home cocktails kits.

Alex Wilder Head of Design & Branding

Read story

We've seen a significant increase in our store conversion rate over the first 12 months - I wouldn't hesitate to recommend switching over.

Alexandra Geary Marketing manager

Read story

We are very pleased with both an increase in sales and a positive customer feedback after only a very short time.

Adam Jones Owner

Read story

Artist Residence - London - Exterior

Giftpro has enabled us to add a new revenue stream to our business, offering a seamless experience for our guests as well as for our operations team.

Jaz Cottam Marketing Manager

Read story

Dish of Searcys food next to a menu

In the first six months we have seen an above-average conversion rate of 12.7% and the average order value increase by 35%.

Anna Fenten Head of Brand & Marketing

Read story

Jason Atherton plating up an exquisite fine dining experience

Working with Giftpro has been a breeze and I would highly recommend it to anyone! Doing so has increased our business significantly.

Monica Mahl Reservations Manager

Read story

We switched to Giftpro 6 months ago and since then we've seen a huge 57% increase in sales compared to last year.

Stephanie Metson Marketing Manager

Read story

Hakkasan's vibrant brand image

Giftpro are a delight to work with. They’re smart, switched on and nothing is too much trouble.

Alex Pickard Marketing & PR Manager (UK)

Read story

Hilton / Ageas Bowl exterior on a sunny day

We switched to Giftpro from our previous provider and the results have been fantastic. Our sales are up by over 75% on last year.

Mike Lashmar Group Financial Director

Read story

Shot a dawn, the exterior of Heckfield place

Working with the Giftpro team has been so easy and the results we’ve seen in our first 5 months are fantastic!

Sacha Hale Director of Sales & Marketing

Read story

Hide restaurant, Reservations Manager, Georgi Davneport

Besides providing an excellent product at a very reasonable rate, the whole team are always extremely efficient.

Georgi Davenport Reservations Manager

Read story

Claire Hughes - Business Development Manager - The Halston Hotel

Since switching, we’ve been so impressed with the service and product Giftpro provide. We have seen our voucher sales increase and have had positive feedback from our customers.

Claire Hughes Business Development Manager

Read story

Working with Giftpro is a joy. They look and feel like an in-house gifting site and deliver seamlessly a third party service with super customer service.

David Moore Owner

Read story

Yorebridge House wintery exterior - blue skies and freshly fallen snow

Giftpro is without a doubt the most professional service for online gift voucher sales. I would recommend Giftpro to any business as it has provided a vital source of revenue for us.

Sophie Egglestone General Manager

Read story

Six Restaurant panoramic interior

Our customers have found the system very quick and easy to use, which has translated into an 84% increase in year on year sales.

Peter Hunt Managing Director

Read story