Giftpro are quick to respond to both us and customers and work with all teams across the group to deliver the best possible customer experience.
Lotti Eagles
Head of Marketing
Case studies
Our clients include some of the most innovative and aspirational brands in hospitality. See what they have to say about working with Giftpro.
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We are very pleased with both an increase in sales and a positive customer feedback after only a very short time.
Adam Jones
Owner
Since switching to Giftpro we have seen a 52% increase in gift voucher revenue across our group.
Emma Benney
Marketing Director
In the first six months we have seen an above-average conversion rate of 12.7% and the average order value increase by 35%.
Anna Fenten
Head of Brand & Marketing
The service we have received from Giftpro has been absolutely exemplary. The system is user friendly, for both our customers and staff. The team are efficient and extremely supportive. Most importantly, our sales have increased sharply since introducing Giftpro and they continue to grow. Thank you!
Maggy Whymant
Managing Director
Working with Giftpro has been a breeze and I would highly recommend it to anyone! Doing so has increased our business significantly.
Monica Mahl
Reservations Manager
We switched to Giftpro 6 months ago and since then we've seen a huge 57% increase in sales compared to last year.
Stephanie Metson
Marketing Manager
Giftpro are a delight to work with. They’re smart, switched on and nothing is too much trouble.
Alex Pickard
Marketing & PR Manager (UK)
We switched to Giftpro from our previous provider and the results have been fantastic. Our sales are up by over 75% on last year.
Mike Lashmar
Group Financial Director
I approached Giftpro following a recommendation and they have certainly not disappointed, providing the perfect solution that is easy to use from both an operational, sales and accounting perspective. Their customer service from the outset has been incredible and they continue to give exceptional service whenever we get in touch.
Kelly Hobbs
Group Marketing Manager
Working with the Giftpro team has been so easy and the results we’ve seen in our first 5 months are fantastic!
Sacha Hale
Director of Sales & Marketing
Besides providing an excellent product at a very reasonable rate, the whole team are always extremely efficient.
Georgi Davenport
Reservations Manager
Giftpro has enabled us to add a new revenue stream to our business, offering a seamless experience for our guests as well as for our operations team.
Jaz Cottam
Marketing Manager
Working with Giftpro is a joy. They look and feel like an in-house gifting site and deliver seamlessly a third party service with super customer service.
David Moore
Owner
The team at Giftpro have been an absolute pleasure to work with. Not only is the customer interface well designed & easy to use but the system setup & maintenance is truly effortless. We have been terribly impressed with the increase in voucher sales across the group since going live.
Kate Nanev
Group Revenue Manager
After a less than positive experience with our previous voucher provider we’ve been so impressed with the service and product Giftpro provide.
Claire Hughes
Business Development Manager
Our customers have found the system very quick and easy to use, which has translated into an 84% increase in year on year sales.
Peter Hunt
Managing Director
Our gift voucher store is easy to use for our customers and very user-friendly from the administration side too. We have already seen a big increase in sales.
Emily Di Maiolo
Revenue Manager
We started working with Giftpro in late 2017 and have since rolled the gift voucher system out across more of our brands.
James French
Purchasing Manager
Since our stores have been live, we have seen a huge increase in sales compared to our previous system. Giftpro handle all of the printing and sending of our online orders.
Dan Taylor
Marketing Manager
We have been using Giftpro since early 2018 and are extremely happy with the service that they provide.
Harriet Mately
Communications Manager
We cannot recommend Giftpro enough. We have seen voucher sales increase exponentially and our office team no longer spend hours organising gift vouchers!
Jonathan Davis
General Manager
We have seen a huge increase in the number of voucher sales on our site since we started using Giftpro in November 2014.
Simon Hartwell
Marketing Manager
I was surprised at the level of additional revenue so quickly after launch and look forward to seeing it’s impact over time. Highly recommended.
Jenni Ashford
Marketing Manager
