Case studies

Our clients include some of the most innovative and aspirational brands in hospitality. See what they have to say about working with Giftpro.

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The Limewood Hotel exterior surrounded by large trees and blue skies

Giftpro are quick to respond to both us and customers and work with all teams across the group to deliver the best possible customer experience.

Lotti Eagles

Head of Marketing

Richmond harbour hotels bar interior

Since switching to Giftpro we have seen a 52% increase in gift voucher revenue across our group.

Emma Benney

Marketing Director

We switched to GiftPro 6 months ago and since then we've seen a huge 57% increase in sales compared to last year.

Stephanie Metson

Marketing Manager

The service we have received from Giftpro has been absolutely exemplary. The system is user friendly, for both our customers and staff. The team are efficient and extremely supportive. Most importantly, our sales have increased sharply since introducing Giftpro and they continue to grow. Thank you!
Maggy Whymant- Managing Director at Tickton Grange's headshot on giftpro's turquoise background

Maggy Whymant

Managing Director

Shot a dawn, the exterior of Heckfield place

Working with the Giftpro team has been so easy and the results we’ve seen in our first 5 months are fantastic!

Sacha Hale

Director of Sales & Marketing

Hilton / Ageas Bowl exterior on a sunny day

We switched to Giftpro from our previous provider and the results have been fantastic. Our sales are up by over 75% on last year.

Mike Lashmar

Group Financial Director

I approached Giftpro following a recommendation and they have certainly not disappointed, providing the perfect solution that is easy to use from both an operational, sales and accounting perspective. Their customer service from the outset has been incredible and they continue to give exceptional service whenever we get in touch.
Kelly Hobbs - Group Marketing Manager at Red Mist Leisure

Kelly Hobbs

Group Marketing Manager

Burley Manor Hotel exterior photograph with deer in foreground, part of The New Forest Hotel Group

Our online store is easy to use for our customers and very user-friendly from the administration side too. We have already seen a big increase in sales.

Emily Di Maiolo

Revenue Manager

A view on Old Harry Rocks from FJB's Sandbank hotel

Since our stores have been live, we have seen a huge increase in sales compared to our previous system. Giftpro handle all of the printing and sending of our online orders.

Dan Taylor

Marketing Manager

We have seen a huge increase in the number of voucher sales on our site since we started using Giftpro in November 2014.

Simon Hartwell

Marketing Manager

The team at Giftpro have been an absolute pleasure to work with. Not only is the customer interface well designed & easy to use but the system setup & maintenance is truly effortless. We have been terribly impressed with the increase in voucher sales across the group since going live.
Kate Nanev - Group Revenue Manager at Hilbrooke Hotels

Kate Nanev

Group Revenue Manager

A beautiful golf course dawn photograph at Exeter Golf and Country Club

I was surprised at the level of additional revenue so quickly after launch and look forward to seeing it’s impact over time. Highly recommended.

Jenni Ashford

Marketing Manager